1. Scope
This Privacy Policy applies to AIkalavy websites, applications, and learning services used by students, parents, teachers, schools, and partner institutions.
2. Information we collect
We collect account details (name, email, role), learning data (chapters, assessments, revision activity), support interactions, and technical diagnostics. If voice features are used, audio inputs may be processed to provide speech interaction.
3. Why we use this information
We use data to deliver lessons, personalize learning support, generate progress insights, improve platform reliability, provide customer support, and prevent misuse.
4. Student and child data
For minor learners, access is typically provisioned by a parent, school, or authorized organization. We apply role-based access controls so only permitted users can view student data relevant to their role.
5. Data sharing
We do not sell personal data. We may share information with vetted service providers for hosting, analytics, support, or communication workflows; with authorized school or NGO administrators for educational operations; or when legally required.
6. Security controls
We use administrative, technical, and organizational safeguards such as encrypted transport, access restrictions, and monitoring practices to protect account and learning data.
7. Data retention
We retain data for as long as necessary to provide services, satisfy legal obligations, resolve disputes, and enforce agreements. Retention periods may vary by role and institutional requirements.
8. Your rights
Subject to applicable law, you may request access, correction, deletion, or export of your personal data. We may verify identity and role authorization before processing any request.
9. International processing
Your information may be processed in locations where our infrastructure or service providers operate, with contractual and operational safeguards in place.
10. Policy updates
We may update this policy to reflect product changes, legal updates, or security improvements. Material updates will be posted with a revised effective date.
Contact
For privacy inquiries, write to privacy@aikalavya.academy. For child-specific safeguards, see our Child Safety Policy.